Privacy Policy

Last updated: August 30, 2026

1. Information We Collect

Account information — name, email address, and phone number when you register as a customer or shop owner.
Business information — shop name, address, contact details, and branding when you register a shop.
Booking information — appointments, services booked, and payment status.
Payment information — payments are processed by our payment provider (PayMongo). We do not store your full card details on our servers.
Usage data — pages visited and interactions with the platform to help us improve the service.

To provide and maintain the booking platform.
To process bookings, payments, and refunds.
To send booking confirmations, reminders, and account-related notices (with your consent).
To provide customer support.
To detect, prevent, and address fraud or abuse of the platform.

We do not sell your personal data to third parties.
Shop owners can only see booking information relevant to their own shop.
Payment processing is handled by PayMongo under its own privacy policy.
We may disclose data when required by law or to protect the rights and safety of the platform and its users.

Account and booking data are retained while your account is active.
You may request deletion of your account and associated personal data at any time by contacting us.

Access — request a copy of the personal data we hold about you.
Correction — request correction of inaccurate data.
Deletion — request deletion of your account and personal data.
These rights are consistent with the Philippine Data Privacy Act of 2012 (RA 10173).

For any privacy concerns or data requests, contact us at support@reservationph.com.